IT – don’t DIY

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September 15, 2011

It’s one thing indulging in a bit of do-it-yourself (DIY) in your own home; putting up the odd shelf here, fixing a bit of plumbing there…but it’s another to do it in your office.

If you’re the owner of a small or medium-sized enterprise, it can be tempting just to save a bit of cash and fix any IT problems you’re having yourself. It might be that you’re a bit of an IT buff or an amateur computer technician, but unless you’re properly trained, then it’s really not a good idea to put that experience into practice. Here’s why not hiring a proper IT support service is the wrong way to go…

Firstly the obvious – it might not go the way you wanted it to. If you hit the wrong button then you could delete some very important information, sending it into the darkest depths of cyberspace, never to be seen again. Or you could do something that makes the entire network go down. None of your staff will be able to work properly and it could be hours or even days before you get it running again. Do you really want to risk being down for such a long period of time?

Also, you may think you are saving money but if the aforementioned happens (it doesn’t go to plan) then you’re more at risk of actually spending more money. If you fix it yourself and the worst happens then you’ll not only have to shell out for a professional to fix it, but anytime spent not making money (because your employees’ computers aren’t working) means a loss for your profits. Again, is this risk worth it?

Lastly, it’s one thing making a mistake that a professional can easily fix, but what if you do something that simply cannot be repaired? What if you inspire the blue screen of death to pop up, or if you allow a malicious piece of software to infiltrate your system with your amateur ways? It’s really not worth waiting around to find out if something bad is going to happen so just bite the bullet, call the professionals and save yourself the potential fall-out.

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