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Amazon Kindle on Fire as WiFi Issues Plague the New Tablet; Down in Flames?

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December 8, 2011

The Kindle. Amazon released the first Kindle back in 2007, and it cost almost as much as a tablet nowadays at $399. It was a simple model with the unique  ability to look like a book with its special ink technology. Now having gone through the Kindle 2, the Kindle DX and the third generation Kindle with a keyboard, the Kindle has moved into the fourth generation with three new models: Kindle, Kindle Touch and Kindle Fire.

The Kindle Fire in particular has taken the industry by storm as it has been said by magazines such as PCWorld that the Kindle Fire could easily be moving into second place behind the Apple iPad in the tablet industry war. For comparison, Apple holds 65.6 percent of the market, Samsung has 4.8 percent and Amazon has reached 13.8 percent of the market.

It can be seen that the Fire has a long way to go to get closer to Apple, but that’s a good strong beginning considering its release was at the end of September. What is not a good start for the Kindle Fire is the newest issues with WiFi that have been brought into the spotlight of the industry.

More than 180 people have visited Amazon’s website to add a complaint about various problems which include:

  1. not being able to connect to the Internet
  2. connecting to the Internet but not receiving a signal

Many users that are complaining have been able to connect other devices to the WiFi network with no problems; only the Kindle won’t connect. Some have called to speak to Amazon support only to not receive any help and to get off the phone with the same problem still occurring.

It seems the way to fix this problem lies in the newest software update. Although Amazon doesn’t say specifically that the updates will fix the WiFi issue, it does in fact do just that. The only hitch is that some of the Kindles must be manually connected to the computer to update if the WiFi update does not work. There might not be a connection in your BMW or Toyota for the Kindle, but the Kindle connects easily to the computer and can be charged and updated through the USB cord provided.

The Amazon Kindle Fire may be new to the industry—with one small, fixable problem—the Fire still has plenty of potential as it moves into the world of gadgets. It may be far from Apple, but Amazon is on the right track as it offers new and portable options for personal entertainment.

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  • Helen47

    The wifi range issue on the new iPad (3) is a real pain. I was really annoyed when I tried my new toy and this happened to me. So I ended up spending a lot of time doing research, looking for a solution to this issue. I found a lot of blogs with articles mentioning the “Forget This Network” reset solution, but it didn’t improve my wifi range at all. Finally I landed on a review of a case from Pong Research . They produce these really interesting cases that have an antenna in between layers of the back cover, which redirects and boost the wifi signals into/from the antenna built-in the iPad. It solved my range issue. I also enjoy a lot the Origami Smart Cover it comes with, which besides providing the classic sleep/awake function, folds and allows you to stand the iPad on 5 different positions.