KnownHost Review – Does it hold up in 2024?

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June 28, 2024

KnownHost is a well-established web hosting provider that has been in operation since 2005. Over the years, it has built a strong reputation for reliability, performance, and exceptional customer service. KnownHost offers a diverse range of hosting services, including shared hosting, virtual private servers (VPS), dedicated servers, and managed WordPress hosting. Their services are designed to cater to a variety of needs, from small personal blogs to large enterprise-level applications. This comprehensive review delves into the various aspects of KnownHost’s offerings, including their plans, performance, security, customer support, ease of use, and additional features.

KnownHost Hosting Plans and Pricing

KnownHost Shared Hosting

KnownHost’s shared hosting plans are ideal for individuals and small businesses looking for a cost-effective solution to host their websites. Shared hosting means that multiple websites share the same server resources, which helps keep costs down.

  • Basic Plan:
    • Price: Starts at $3.47 per month.
    • Features: 5GB SSD storage, 1 domain, unlimited bandwidth, free SSL certificate.
    • Suitable for: Small personal blogs or websites with low traffic.
  • Standard Plan:
    • Price: $6.97 per month.
    • Features: 20GB SSD storage, unlimited domains, unlimited bandwidth, free SSL certificate.
    • Suitable for: Small to medium-sized websites, blogs, and small business websites.
  • Professional Plan:
    • Price: $9.97 per month.
    • Features: 50GB SSD storage, unlimited domains, unlimited bandwidth, free SSL certificate.
    • Suitable for: Larger websites, e-commerce sites, and websites with higher traffic volumes.

All shared hosting plans come with cPanel for easy website management, one-click installers for popular applications, and daily backups to ensure data integrity.

KnownHost VPS Hosting

KnownHost’s VPS hosting is one of their flagship services, known for its reliability and performance. Virtual Private Servers (VPS) offer a middle ground between shared hosting and dedicated servers, providing dedicated resources within a shared environment.

  • Managed VPS:
    • Price: Starts at $40 per month.
    • Features: 2 CPU cores, 2GB RAM, 50GB SSD storage, 2TB bandwidth.
    • Suitable for: Websites and applications that require more resources and control than shared hosting.
  • Unmanaged VPS:
    • Price: Starting at $5 per month.
    • Features: 1 CPU core, 1GB RAM, 25GB SSD storage, 2TB bandwidth.
    • Suitable for: Advanced users who prefer to manage their own server configurations.

Managed VPS hosting includes server management services, such as software updates, security patches, and performance optimizations, allowing users to focus on their websites and applications.

Dedicated Servers

KnownHost provides high-performance dedicated servers, which are fully managed to ensure optimal performance and security. Dedicated servers offer the highest level of performance, control, and security.

  • Basic Dedicated Server:
    • Price: Starts at $179 per month.
    • Features: Intel Xeon processors, 16GB RAM, 2x 240GB SSD storage, 5TB bandwidth.
    • Suitable for: High-traffic websites, large e-commerce sites, and resource-intensive applications.
  • Advanced Dedicated Server:
    • Price: Varies based on configuration.
    • Features: Customizable hardware options to meet specific needs, higher RAM and storage capacities.
    • Suitable for: Enterprises and organizations with demanding performance and security requirements.

Managed dedicated servers come with full server management, including hardware maintenance, software updates, and 24/7 monitoring to ensure maximum uptime and performance.

KnownHost Managed WordPress Hosting Review

Tailored specifically for WordPress users, KnownHost’s managed WordPress hosting takes care of the technical aspects of running a WordPress site, allowing users to focus on content creation and site management.

  • Basic WordPress Plan:
    • Price: Starts at $5.97 per month.
    • Features: Automatic updates, daily backups, free SSL certificates, optimized for WordPress performance.
    • Suitable for: Personal blogs and small business websites running on WordPress.
  • Professional WordPress Plan:
    • Price: Varies based on configuration.
    • Features: Higher storage and bandwidth limits, additional performance optimizations.
    • Suitable for: Larger WordPress sites and e-commerce stores.

Managed WordPress hosting includes features such as WordPress-specific security measures, performance optimizations, and dedicated support from WordPress experts.

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Performance

Performance is a critical factor in web hosting, and KnownHost excels in this area. Their use of SSD storage across all plans ensures fast data retrieval and improved site speed. SSDs are significantly faster than traditional HDDs, resulting in quicker page load times and a better user experience.

KnownHost’s servers are optimized for various applications, providing high-speed access and minimal downtime. They guarantee a 99.99% uptime, which is essential for businesses that rely on their websites for revenue and customer engagement. The company’s robust infrastructure includes multiple data centers located in strategic locations across the US and Europe, ensuring redundancy and reliability.

In addition to hardware optimizations, KnownHost employs various software optimizations to enhance performance. These include server-level caching, database optimizations, and content delivery network (CDN) integration to ensure fast and reliable content delivery to users worldwide.

KnownHost Security Measures

Security is a top priority for KnownHost. They offer comprehensive security measures designed to protect websites from a wide range of threats. Key security features include:

  • Free SSL Certificates: SSL certificates encrypt data transmitted between the website and its visitors, ensuring secure communication and protecting sensitive information.
  • DDoS Protection: Distributed Denial of Service (DDoS) attacks can overwhelm a server with traffic, causing it to become unavailable. KnownHost provides DDoS protection to mitigate these attacks and ensure website availability.
  • Automated Backups: Regular backups are crucial for data protection. KnownHost performs daily backups to ensure that users can restore their websites in case of data loss or corruption.
  • Malware Scanning and Removal: Malware can compromise website security and functionality. KnownHost offers malware scanning and removal services to detect and eliminate malicious software.
  • Server Hardening: KnownHost implements various server hardening techniques to enhance security, including firewall configuration, software updates, and security patches.
  • Proactive Monitoring: Continuous monitoring of server performance and security helps detect and address potential issues before they affect website performance or security.

These security measures ensure that websites hosted on KnownHost are protected from potential threats and vulnerabilities, providing peace of mind to users.

What others are saying about KnownHost

 

KnownHost Customer Support Status

KnownHost’s customer support is highly acclaimed and often cited as one of the best in the industry. They offer 24/7/365 support through live chat, email, and a ticketing system. The support team is known for its quick response times and knowledgeable staff, providing effective solutions to technical issues and queries.

Key aspects of KnownHost’s customer support include:

  • Availability: Support is available around the clock, ensuring that users can get help whenever they need it, regardless of their time zone.
  • Response Times: KnownHost’s support team is known for its fast response times, often resolving issues within minutes.
  • Expertise: The support team consists of experienced professionals with in-depth knowledge of web hosting and related technologies.
  • Proactive Support: In addition to responding to user queries, KnownHost’s support team actively monitors servers and addresses potential issues before they impact users.

Customer support is a critical aspect of web hosting, and KnownHost’s commitment to providing excellent support is a significant advantage for users.

KnownHosts’ Ease of Use

KnownHost provides an intuitive and user-friendly interface, making it easy for users to manage their hosting accounts. The cPanel control panel is standard across their shared hosting and VPS plans, offering a familiar environment for managing websites, emails, databases, and other hosting features.

Key features that enhance ease of use include:

  • cPanel Control Panel: cPanel is a popular control panel that provides a graphical interface for managing various aspects of web hosting. It simplifies tasks such as setting up email accounts, managing domains, and installing applications.
  • One-Click Installers: KnownHost offers one-click installers for popular applications, including WordPress, Joomla, and Drupal. This makes it easy for users to set up their websites without needing technical expertise.
  • SiteBuilder Tool: A free site builder tool is available, making it easy for beginners to create and manage websites. The drag-and-drop interface allows users to design their websites without writing code.
  • Account Management Portal: KnownHost’s account management portal provides a centralized location for managing billing, support tickets, and hosting services. The portal is designed to be user-friendly and accessible.

Additional Features of KnownHost

KnownHost offers several additional features that enhance the overall hosting experience:

  • Free Migration: KnownHost offers free website migration services, ensuring a smooth transition from another host. Their team handles the migration process, minimizing downtime and ensuring data integrity.
  • Scalability: KnownHost’s hosting plans are highly scalable, allowing users to upgrade their resources as their website grows. This flexibility is essential for businesses that experience fluctuating traffic or need additional resources over time.
  • Multiple Data Centers: KnownHost operates multiple data centers in strategic locations across the US and Europe. This ensures redundancy, reliability, and faster content delivery to users.
  • Environmentally Friendly: KnownHost is committed to sustainability and environmental responsibility. They employ energy-efficient technologies and practices to minimize their carbon footprint.

KnownHost Pros and Cons Summary

Pros

  • High-Performance Hosting: KnownHost’s use of SSD storage and optimized servers ensures fast and reliable hosting performance.
  • Excellent Customer Support: KnownHost’s 24/7 customer support is responsive, knowledgeable, and proactive.
  • Robust Security Features: Comprehensive security measures, including free SSL certificates, DDoS protection, and automated backups, ensure website security.
  • 99.99% Uptime Guarantee: KnownHost’s reliable infrastructure and multiple data centers ensure minimal downtime.
  • Free Migration Services: KnownHost offers free website migration, making it easy to switch from another host.
  • User-Friendly Control Panel: cPanel and other user-friendly tools simplify website management.

Cons

  • Pricing: KnownHost’s pricing can be higher compared to some budget hosts, which may be a consideration for users on a tight budget.
  • Limited Data Center Locations: While KnownHost has multiple data centers in the US and Europe, they have limited presence in other regions, which may affect latency for users in Asia, Africa, and other parts of the world.
  • No Free Domain: Unlike some competitors, KnownHost does not offer a free domain with their hosting plans, which means users will need to purchase a domain separately.

To conclude, KnownHost is a reliable and high-performance web hosting provider, suitable for businesses and individuals looking for robust hosting solutions with exceptional customer support. Their range of hosting plans, coupled with their focus on performance and security, make them a solid choice for hosting needs. While their pricing may be higher than some budget providers, the value and quality of service they offer justify the cost.

In summary, KnownHost’s strengths lie in their high-performance hosting, excellent customer support, robust security features, and user-friendly management tools. Their hosting plans are designed to cater to a wide range of needs, from small personal blogs to large enterprise-level applications. If you are looking for a web hosting provider that prioritizes performance, security, and customer satisfaction, KnownHost is a worthy consideration.

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